
One-Day Workshops:
Workshops are a wonderful way to introduce and begin the
Shared Values Journey. Workshops and follow-up sessions
are offered in the following areas:
- Introduction to Shared Values
- Creating Great Customer TransActions through
Shared Values
- Building TransAction Zone Skills for Senior
Leaders
- Moving from supervisor to Wise Counsel - A
must for managers and supervisors
- Ethics Training - The Shared Values Way
- Diversity Training - Tools and skills that
mean something to everyone and are immediately useful
- The People Side to Sales Training - Not a sales
process, but an approach to "keeping customers for
life"
- Team-Building Based on "Trust"
- Consensus Building for "Virtual Teams"
- HR Systems - People Systems development for
the eight key systems
- Customer Centrix Environments Development and
Design
One hour, half-day and all-day sessions are always customized
to your needs.

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May 20, 2004
Bay Area Compensation Association, San Francisco, CA
Rob Lebow, presenter
May 25-27, 2004
Project Management Institute 10th International Conference
Arabian Gulf Chapter, Dubai, UAE
Rob Lebow, presenter
June 18, 2004
National Society of Insurance Premium Auditors, Nashville,
TN
Peter Dove, presenter
June 23, 2004
Exhibitors at the GSA Workshop and Vendor Fair, Vancouver,
WA
Peter Dove, presenter
June 28, 2004
Insurance Auditors Association of the West, Costa Mesa,
CA
Peter Dove, presenter
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