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Shared Values Process - Operating System Values & Attitude Study Products & Services Client List About Lebow Co
Welcome To The Heroic Environment


Shared Values Process®/Operating System:

The Shared Values Process®/Operating System (SVP®/OS) provides the instructionally designed tools and facilitation you need to Create Great Customer TransActions in all aspects of your business. Great Customer TransActions means that every member of your operation is someone who is both accountable and responsible to "make the transAction." Emphasizing Shared Values and the standards of conduct based on these universal values, your organization grows beyond simple success to greatness. The journey is comprised of five stages. The basic vehicle for this transformation is the people within the operation. A heavy emphasis is placed on a unique Train-The-Trainer approach for both fast-track professionals and non-supervisory informal leaders.



Shared Values Process® / Operating System
Values & Attitude Study™
A Complete Product Description
Certified Professional Program™
Informal Leader Program™
Assessment Tools
Keynote / Speaking Opportunities
Workshops
Family Heroics™
Books
... A Journey into the Heroic Environment
... Accountability
... Lasting Change





Values & Attitude Study:

The Values & Attitude StudyTM gives organizations insight into their level of competitiveness. The Study gives leaders operational benchmarks and best practices marks in 27 specific areas of their workplace and offers both international numbers and world-class scores. Included in the study are leadership levels, Shared Values Levels, Intrinsic Motivation scores, Staff Engagement scores that are interpreted into a "Cultural ROI." The study also uncovers fraud. And, it's a wonderful complement to a financial audit. The Lebow Company owns and maintains the largest database on shared values worldwide. Variations in response are indexed against organizational status, gender, age and ethnicity.

One Day Workshops:

Workshops are wonderful way to introduce and begin the Shared Values Journey. Workshops and follow-up sessions are offered in the following areas:
  1. Introduction to Shared Values
  2. Creating Great Customer TransActions through Shared Values
  3. Building TransAction Zone Skill for Senior Leaders
  4. Moving from supervisor to Wise Counsel - A must for managers and supervisors
  5. Ethics Training - The Shared Values Way
  6. Diversity Training - Tools and skills that mean something to everyone and are immediately useful
  7. The People Side to Sales Training - Not a sales process, but an approach to "keeping customers for life"
  8. Team-Building Based on "Trust
  9. Consensus Building for "Virtual Teams"
  10. HR Systems - People Systems development for the eight key systems.
  11. Customer Centrix Environments Development and Design

Keynote Addresses:

Rob Lebow is an accomplished master teacher; platform keynote speaker; andauthor of the U.S. bestseller, A Journey into the Heroic Environment; and coauthor of Lasting Change and Accountability-Freedom and Responsibility without Control.

Randy Spitzer has been an educator for twenty-nine years in both the public school system and the corporate arena. He is an author of many articles on business related subjects and coauthor Accountability-Freedom and Responsibility without Control.


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